We aim to ensure customer satisfaction with every purchase at Epyk Simpli Smart. Please review our return and refund policy below.

1. Eligibility for Returns

Products can be returned within 30 days of purchase if they meet the following conditions:

• The product is unused and in its original packaging.
• Proof of purchase is provided.

2. Non-Returnable Items

• Custom or personalized items.
• Items marked as "final sale."

3. Refund Process

Refunds will be processed within 7-10 business days after the returned product is inspected and approved. Refunds will be issued to the original payment method.

4. How to Initiate a Return

To initiate a return, contact our customer service team at [email/phone]. They will provide you with instructions and a return authorization number.

5. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery. We will arrange for a replacement or refund.